Rozina is a results-driven IDR practitioner recognized by the Texas Mediator Credentialing Association as a Credentialed Advanced Mediator. Rozina has been an Alternate Dispute Resolution (ADR) practitioner since 2019 and serves as a “No Surprise” medical billing arbitrator for the Insurance Commissioner for State of Washington and for the State of Michigan Department of Insurance and Financial Services. She is committed to ethical practices and upholding guidelines set forth by the American Arbitration Association. Rozina serves as the elected Secretary of the Association for the Houston Chapter of Conflict Resolution. With more than 2 decades of experience as a Project Manager and an HR professional focusing on team and employee dispute resolution, Rozina thrives in fast-paced, high-pressure environments underpinned by advanced critical analysis, problem solving, multitasking, and prioritization skills.